17th Jul 2025

Maintenance on prime server

Hi Users, We have identified a few I/O-related issues on the Prime server and have initiated maintenance to address them. We expect that the server will be up and running within 24-48 hours. We will update the ETA on getting more information from the data centre. We apologise sincerely for the inconvenience. Thank you for your patience and ...
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13th Jun 2025

Resolved: Maintenance on subsonic server

Hi Users, We have noticed a few I/O-related issues, a faulty drive in RAID0 on the Subsonic server's hard drive and have initiated maintenance on the server. We expect that the server will be up and running within 24-48 hours. We will update the ETA on getting more information from the data centre. We apologise sincerely for the ...
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17th Mar 2025

Resolved: Maintenance on Storm server

Hi, Due to frequent disruption on our storm server, we are making some changes to reduce its uptime. This includes user and data migration and a few hours of downtime.  Please note that your dashboard, after the migration, will be activated instantly, however, data migration might take some time depending on the box's size.  For the latest ...
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10th Mar 2025

Resolved: Important: Server Downtime Update

Dear Users, Since March 7th, a small number of servers in our NL location were unintentionally powered down due to a software bug. The issue has been identified and is being resolved, and the affected servers are currently being booted up. We are closely monitoring the situation to ensure full stability. If you experience any lingering issues or ...
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